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Returns

All sales are currently final.

To support our commitment to small-batch production and thoughtful inventory management, we are unable to offer returns or exchanges at this time.

If you receive an incorrect or damaged item, please contact us at hello@ngolabel.com within 7 days of delivery, and our team will assist you.

We appreciate your support of independent, small-scale production and look forward to introducing additional customer service options as we grow.

Fabric Guide

We focus on natural fibers, elevated blends, and materials selected for how they feel, wear, and move over time.

French Terry Cotton

Structured yet soft with a substantial hand feel. Designed for everyday wear with comfort, durability, and shape retention in mind.

Cotton Spandex

Used in our essential tanks for a soft, body-skimming fit with comfortable stretch. Breathable, supportive, and designed to move naturally with the body while maintaining shape.

Ribbed Cotton Blend

A close, body-skimming rib with natural stretch and softness. Lightweight, breathable, and designed to contour without feeling restrictive.

 

Rayon From Bamboo

Smooth, fluid, and ultra-soft against the skin. Chosen for its drape, comfort, and elevated finish.

Garment Care

We design each piece with longevity in mind, intended to be worn, lived in, and revisited season after season. Proper care helps maintain the integrity of the fabric, fit, and construction over time.

Refresh Before Washing

Not every wear requires a full wash. When possible, lightly refresh garments between wears to help preserve their original feel and finish.

 

Wash Gently

Use cold water and gentle detergents to help protect natural fibers and minimize unnecessary wear on the fabric.

 

Handle With Care

Turning garments inside out before washing can help maintain texture, color, and overall appearance.

 

Skip The Dryer

Air drying is recommended to help retain shape and softness while reducing energy consumption.

 

Store Thoughtfully

Fold or hang pieces carefully to maintain their structure and extend their lifespan

Size Guide

Size
XS
S
M
L
Numeric size
0-2
2-4
4-6
6-10
Bust
32-33"
34-35"
36-37"
38-40"
Waist
24-25"
26-27"
28-29"
30-32"
Hip
34-35"
36-37"
38-39"
40-42"
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